Currently, jobs at the Pelham plant are broken into small individual steps, and a worker is assigned to perform each step in an effort to achieve task efficiency. This technique is known as job:
The technique described, where jobs are broken down into small steps and assigned to different workers, is known as job specialization or division of labor. It is a common method used to increase task efficiency and productivity in manufacturing and other types of industries.
To arrive at this answer, I analyzed the given information provided in the question. The term "broken into small individual steps" suggests that the job is divided into smaller tasks, while "a worker is assigned to perform each step" implies that different workers are responsible for specific tasks. Combining these clues, it can be concluded that the technique being used is job specialization or division of labor.