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April 23, 2014

Homework Help: Business Communication

Posted by MaS on Friday, March 18, 2011 at 7:56pm.

Which of the following would NOT be an informative or positive message?
a.Summary
b.Claim adjustment
c.Transmittal
d.Direct request

I'm shure that Summary and Transmittal could be positive and informative.But I'm really confused about Claim adjustment and Direct request.

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