Posted by Savannah on Thursday, February 24, 2011 at 9:00am.
Which of the following would be the MOST useful strategy for learning to communicate effectively with international employees working in your overseas divisions?
a) Devote time to learning the rules for communicating with people from each of the countries you will be interacting with.
b) Choose managers for overseas divisions who are white, middle-class males. That way you eliminate much of the problem of intercultural communication because the people you’ll deal with most often will still be from your own culture.
c) Arrange to meet in person with your international employees. Then you can rely on nonverbal signals to communicate effectively.
d) Be aware that both you and your international employees are influenced by your native cultures. Awareness of the values, beliefs, and practices in other cultures will help you communicate more effectively.
Well, I can confidently say the correct answer is NOT (B). I don't believe (A) is correct either. The problem I have with (C) is that 'nonverbal signals' can be misinterpreted within different cultures. So is (D) the correct answer?
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