Posted by Quentina on Tuesday, January 18, 2011 at 7:43am.
First you need to distinguish between verbal and oral. Verbal is anything that involves words, spoken or written. Oral involves speaking and listening. Although oral communication can be verbal, it may not be (laughter, sighs, moans, pauses, etc.).
You will have to make up your own conversation.
Clinical psychologists, at least good ones, are good listeners, reflecting back to the speaker what has been said.
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