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Posted by on Wednesday, January 5, 2011 at 8:45am.

Why is quality important for on-line companies? How would you increase quality for an on-line business?

  • quality - , Wednesday, January 5, 2011 at 11:36am

    If you buy an item and it turns out to be junk, it's difficult to return an online purchase. Would you ever buy anything again from a company that sells junk?

    I'd increase the quality by enforcing rigid quality control measures.

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