I am trying to understand this question. I have to list and helpful and unhelpful response that i have personally have experienced
Unhelpful responses I've experienced:
Being placed on hold and told to push phone keys when I need to talk with a real person.
Asking the school board for five days off to take an exotic trip and having the motion not seconded -- and therefore no decision.
Helpful responses I've experienced:
Calling Mayo Clinic and having the phone answered by a real person and then being put through to the real person with whom I wanted to speak.
Have a supervisor praise my work and offer concrete suggestions for improvement.