The merge process involves two types of files, namely,

A. mail merge template and mailings.
B. primary and secondary.
C. text and merge fields.
D. main document and data source.
20. The Word feature you can use to add formatting to text, such as shapes and colors, is
called
A. WordShapes. C. WordDraw.
B. WordArt. D. WordDesign

And your thoughts are ... ?

To answer the first question, you need to understand the different components involved in the merge process. The two types of files involved are the mail merge template and mailings, which are represented by option A.

To explain how to arrive at the answer, you could take the approach of eliminating the incorrect options:

- Option B, "primary and secondary," does not accurately describe the types of files involved in the merge process. It is incorrect.
- Option C, "text and merge fields," does not accurately categorize the types of files involved. While they are elements involved, they are not file types. It is incorrect.
- Option D, "main document and data source," accurately describes the types of files involved in the merge process. It represents the main document (template) and data source (mailings). However, option A is a more specific and accurate description as it directly mentions mail merge template and mailings. Thus, option D is also incorrect.

Based on the elimination process, the correct answer is option A, "mail merge template and mailings."

Moving on to the second question:

To determine the correct answer, you need to be familiar with the various Word features related to formatting text. Let's look at the options:

- Option A, "WordShapes," is not a recognized Word feature for adding formatting to text. It is incorrect.
- Option C, "WordDraw," is not a valid Word feature for text formatting. It is incorrect.
- Option D, "WordDesign," is not a recognized Word feature for adding formatting to text. It is incorrect.

That leaves us with option B, "WordArt." WordArt is a feature in Microsoft Word that allows you to add various formatting styles like shapes, colors, and effects to text. Therefore, option B is the correct answer for adding formatting to text in Microsoft Word.