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Losing your bags during airline travel is not all that uncommon. Recently, an airline was cited for losing customers' baggage 8% of the time.

A test is conducted by randomly selecting 20 customers for that airline and observing whether they had lost their baggage. Provide answers to at least 6 decimal places for the following:

1) The probability that at least 18 customers lost baggage is____?

A specific answer would be awesome, because I'm not that bright when it comes to scientific calculators.. thanks.

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