Posted by **Kelly** on Sunday, December 5, 2010 at 4:32pm.

Im am so lost....

A bank conducts a survey in which it randomly samples 400 of it customers. The survey asks the customers which way they use the bank the most, (1) interacting with teller, (2)atm use, (3) internet bank service. It was also asked their level of satifaction on the service they mostly used. (on a scale from 0 to 10, 0 being poor and 10 being excellent) does this mean satifaction differ according to how they most use the bank?

A) Identifing notation, state the null and alternitive hypotheses for conducting an ANOVA with data from the survey?

B) Report the df values for this ANOVA, about what range of f test statistic values give the p values below 0.05?

C) For the data, F=0.046 and P=0.63, what can you conclude?

D) What were the assumptions on which the ANOVA was based, which assumptions is most important?

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