Posted by Angela on Tuesday, September 21, 2010 at 7:49pm.
I think you have missed the entire concept of assertive communication.
http://stress.about.com/od/relationships/ht/howtoassert.htm
You need to reread your text on this.
Being assertive does not always mean confronting someone you think is wrong.
Being assertive means convincing the patient that he needs the shot, medication, treatment, etc.
Being assertive means asking the doctor if the order he gave is correct.
Being assertive means asking the patient's visitors to leave when you think he's too tired.
Being assertive means quietly explaining to a coworker why you can't take her shift tomorrow.
Read the site posted by Bobpursley, and go back and read your text materials.
My text gives the definition of confidently aggresive, self assured, and the ability to recognize our rights and responsibilities while still respecting the rights of others so now im totally confused.
I disagree with your text about being "aggressive." Seldom does aggressiveness accomplish much. I think the rest is correct.
Now, put together what Bob and I told you along with the website and your text.
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