February 26, 2017

Homework Help: business communications

Posted by latonia on Tuesday, August 17, 2010 at 3:45pm.

In which of the following situations is it MOST appropriate to deemphasize negatives?

When the reader must correct a dangerous practice

When you are denying a customer's request for credit

When you are fining a company for polluting the environment

When you are hiding the negative news so you do not appear dishonest or unethical

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