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April 19, 2015

Homework Help: business communications

Posted by vedrana on Thursday, August 5, 2010 at 3:40pm.

Which of the following is the objective of the first in a series of collection letters?
a. To keep the customer's goodwill and future business.
b. To threaten the customer
c. To inform the customer of collection intentions.
d. To avoid any tone of insistence.
IS A CORRECT ANSWER?THANK YOU:)))))

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