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Appendix E

Store Operations Messages
Iam not sure how to write a message using this:
You are a public relations manager called upon to present information regarding changes in retail store operations to three sets of stakeholders of a clothing store chain. The stakeholders include managers, employees, and the public. You must explain adjustments made to combat rising gas prices in an effort to save money on store operations while allowing employees to work fewer days a week.

Stores are now closed on Sundays. Monday through Saturday, stores will open an hour later and close an hour earlier. Full-time employees, including managers, will have four-day, 10-hour workweeks and part-time employees will consolidate their hours into 1-, 2-, or 3-day workweeks, depending on how many hours a week they work. No stores are closing, but no new stores will open at this time. When constructing your messages, determine what audience characteristics must be considered for each stakeholder.

Things to consider about each audience include appropriate communication methods and styles. Each message must be its own Microsoft® Word document, up to 200 words in length. Message length must be appropriate for the format. Remember to use the appropriate style and tone for each audience.

  • business -

    I suggest you jot down the information you need to convey. Then consider the positives for each group of people. For instance, many employees prefer working 10 hours a day for 4 days than the old 5-day, 8-hour day. Your Christian customers and employees may appreciate that you're not open on the Sabbath, thus giving employees a day to worship.

    I'd omit the bit about no new stores and no stores closing with customers.

    We'll be glad to check your messages.

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