Your boss has asked you to help new employees understand uses of data in systems-operation management and the various statistical process controls they will experience on a daily basis.

Here are some websites that may be of help.

http://www.google.com/#hl=en&source=hp&q=uses+of+data+in+systems-operation+management&btnG=Google+Search&aq=f&aqi=&aql=&oq=&gs_rfai=&fp=9cf8b09982c85f48