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Human relations

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what types of communication filters are present

A female doctor attempting to explain to her 27-year-old male patient that his severe acne can be cured with a specific drug, but the side effect of the drug might be that he will be temporarily bald.

Filters present?

What might be the result of this discussion if these filters remain in place?

How can the doctor and her patient overcome the potentially negative effects of these filters?

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