When someone weighs their response to a health issue that they are confronting, knowing that they need to go to one healthcare facility or another for treatment, or, one physician or another for care...........what impact does reputation and word of mouth have on the direction they may take?
communication - SraJMcGin, Saturday, January 30, 2010 at 10:02am
Most people feel more comfortable having someone they know recommend a certain doctor or facility.
communication - PsyDAG, Saturday, January 30, 2010 at 10:08am
The opinion of family or friends about health care facilities or providers are very potent, especially if there is a strong consensus.
I hope this helps a little more.