Posted by Jen on Wednesday, January 6, 2010 at 8:57pm.
Many patients don't listen carefully, or they listen but don't really understand what the doctor is telling them. To me, the biggest communication problem is a patient's tendency not to ask questions if he/she doesn't understand what the doctor means.
Problematic factors may include:
Patient doesn't want to hear the doctor's diagnosis
Patient's language skills are inadequate to understand
Patient may be too upset to understand or remember what the doctor said. I know many people who take another person with them when they see a doctor so that they both have a chance to understand and remember.
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