Posted by cupcake on Thursday, June 25, 2009 at 8:35pm.
I think I would sit the five judges down and see if they would actually meet to discuss this. It is quite possible the main problem lies there.
I think I would call some of the ex employees in, certainly those that were in senior positions, and interview them on their thoughts.
When that is complete, you can identify problems and formulate solutions.
When you are in a situation with offices that do not trust other offices, the usual reason stems from the top, and allocation of resources and rewards.
One other thought on this: backlog often means overtime pay. In public employees, this is a way of getting more pay. If you erase the backlog, pay then goes down.
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