Posted by scooby9132002 on Saturday, May 16, 2009 at 3:43pm.
least three activities that represents each characteristic of a CRM plan; share of customer, lifetime value of a customer, customer equity or high-value customers.
- marketing - Ms. Sue, Saturday, May 16, 2009 at 4:12pm
Which activities have you learned about from your reading?
- marketing - scooby9132002, Saturday, May 16, 2009 at 4:15pm
I was just trying to get a idea of what the teacher is asking.Like share of customers,Are they asking what you would share with a customer?
- marketing - Ms. Sue, Saturday, May 16, 2009 at 4:18pm
Your text should break down the characteristics of a CRM plan into these parts:
1. share of customer (Is there something missing here?)
2. lifetime value of a customer
3. Customer equity or high-value customers.
Your text probably gives several examples for activities that an employee could follow for each of these characteristics.
- marketing - scooby9132002, Saturday, May 16, 2009 at 4:20pm
- marketing - Ms. Sue, Saturday, May 16, 2009 at 4:22pm
- marketing - Anonymous, Thursday, June 11, 2009 at 10:48am
describe at least three activities that represent each characteristic of a CRM plan; share of customer, lifetime value of a customer, customer equity or high-value customers.
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