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March 25, 2017

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Define and discuss the similarities and differences between routine and positive messages, negative messages, and persuasive messages.

  • Professional communications - ,

    What have you learned about these messages?

  • Professional communications - ,

    Routine messages just provide information, ("Meeting will be held...."), positive messages praise something (Good job!"), negative messages note something wrong ("We have a problem...."), and persuasive messages promote specific changes ('You should....").

    This should start you out. Thanks for asking.

  • Professional communications - ,

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