Posted by robyn on Friday, December 19, 2008 at 9:24pm.
Routine and positive messages usually convey information or praise. Negative messages convey bad news, such as layoffs and reprimands. Persuasive messages try to convince the reader to take some particular actions.
We'll be glad to critique your elaboration on these points.
http://owl.english.purdue.edu/owl/resource/681/01/
At this website, click on Professional, Technical, and Job Search Writing in the column at the right. A long sub-menu will appear. From that, choose Business Letters and Model Letters... for information about how to write these different types of letters.
If you have further specific questions, please let us know.
whatRoutine and positive messages usually convey information or praise. Negative messages convey bad news, such as layoffs and reprimands. Persuasive messages try to convince the reader to take some particular actions.
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