Homework Help: Health and Human Services

Posted by Ree on Monday, September 29, 2008 at 8:48am.

Review the following scenario: You are working as a human services worker at a local
United Way agency where the population serves several multicultural clients including
Hispanics, African Americans, and Asian Americans. In addition to the multicultural
aspect, the agency also serves children, women, the elderly, and the homeless. Your
manager has asked you to decide the best communication approach for each of these
clients.

o What would you need to learn or know about each of your clients in order to
communicate effectively with them?
o What strategies or techniques do you believe would be the best approach to take
when communicating with each of these clients?
o How might you need to adapt your communication approach from one individual
to the next?

Health and Human Services - SraJMcGin, Monday, September 29, 2008 at 9:22am
Thank you for using the Jiskha Homework Help Forum. First of all, it would be important to learn that everyone spoke English. If not, there had better be a translator available. Here are some sites on multicultural communication:

1. http://www.worldtrademag.com/Articles/Feature_Article/0a66f39ea844c010VgnVCM100000f932a8c0____

2. (PDF file to download): www.stc.org/confproceed/2002/PDFs/STC49-00053.pdf -

3. (do's and don'ts): http://www.detroitchamber.com/detroiter/articles.asp?cid=103&detcid=53

4. http://www.amanet.org/movingahead/editorial.cfm?Ed=37

5. (Health): http://www.mhcs.health.nsw.gov.au/

Sra
health and human services - 1, Wednesday, May 2, 2012 at 1:07am
-1'
health and human services - 1, Wednesday, May 2, 2012 at 1:07am
1
health and human services - -1', Wednesday, May 2, 2012 at 1:08am
1
-1' - 1, Wednesday, May 2, 2012 at 1:08am
1

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