Posted by drake on Sunday, August 17, 2008 at 4:25pm.
In a way, both retail sales and call centers are group projects. I assume you were not the only salesperson or caller on duty at one time. You were a part of a team. I also assume that your bosses set goals for you -- keep the stock neat, be polite to customers, etc., etc.
You might choose to write about the first suggestion. Use the four-phase model -- even if none of it applied to your experiences.
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