February 19, 2017

Homework Help: Sociology

Posted by Peaches on Wednesday, July 9, 2008 at 11:16pm.

Scenario 1: The trip scheduled for Mexio during spring break has been cancelled due to the bankruptcy of the bus company. You must tell 25 of your classmates that the trip has been cancelled and that they have lost their $100 deposit. How will you convey the information and still uphold their goodwill toward you?

Scenario 2: Your local bank made a mistake on your printed checks. Additionally, the bank charged you for the checks, even though the order was supposed to be complimentary for customers opening a new account. How would you draft a letter that allows your irritation to work for, rather than against, you?

A)Determine what form to use (an email, amemo, or a letter) in order to suggest a solution to the communication problem described in the scenario.
B) Decide to whom the solution should be written and why.
C) Write a buisness solution of a least 350 words addressing one of the buisness communication problems described in the scenarios for Week Two Checkpoint.

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