posted by Peaches on .
Scenario 1: The trip scheduled for Mexio during spring break has been cancelled due to the bankruptcy of the bus company. You must tell 25 of your classmates that the trip has been cancelled and that they have lost their $100 deposit. How will you convey the information and still uphold their goodwill toward you?
Scenario 2: Your local bank made a mistake on your printed checks. Additionally, the bank charged you for the checks, even though the order was supposed to be complimentary for customers opening a new account. How would you draft a letter that allows your irritation to work for, rather than against, you?
A)Determine what form to use (an email, amemo, or a letter) in order to suggest a solution to the communication problem described in the scenario.
B) Decide to whom the solution should be written and why.
C) Write a buisness solution of a least 350 words addressing one of the buisness communication problems described in the scenarios for Week Two Checkpoint.
There's a whole variety of business and professional writing assistance on this webpage and in its links. Read through the ones that are appropriate for the writing you are referring to (memo? letter? or ... ?) and make your decisions. If you wish someone to comment on what you come up with, please feel free to repost.