February 26, 2017

Homework Help: supervision and leadership

Posted by julie on Friday, June 20, 2008 at 8:40pm.

Assume that you are the training supervisor of a large,
local retail company. The company has seven department
stores in your city. One of your biggest problems
is adequately training new salesclerks. Because salesclerks
represent your company to the public, the manner
in which they conduct themselves is highly important.
Especially critical aspects of their job include knowledge
of the computerized cash register system, interaction
with the customers, and knowledge of the particular
products being sold.
1. Design a three-day orientation/training program
for new salesclerks. Be sure to outline the specific
topics (subjects) to be covered and the techniques
to be used.
2. Specify what methods could be used to evaluate
the success of the program.

Format the 1,400 word essay in APA format guidelines.

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