promotion into supervision think about roy's personal attributes and goals and about how he might appy those abilities and reach those goals as a supervisor
I need a second opinion on questions 1-3 of the story.
What Should I Do Next?
Kim Allred is relatively new as a supervisor, having
been promoted only two months ago. Before her promotion,
she had worked for the company for seven
years as a sales specialist in office equipment. There
is no doubt that she is a whiz at selling office equipment.
Because of her accepted expertise in the field,
it was natural for her to be promoted when the supervisory
opening in office equipment sales became
available.
Yesterday, Kim received a memo from her boss, Ed
Jackson, stating that all departmental plans for the next
fiscal year were due by the end of the month, which
was 10 days away. She immediately went into a panic.
She had never prepared a formal plan, and she had no
idea what was required. After worrying over the matter
for a day, Kim decided that the best thing to do
would be to ask Ed for some guidelines.
Kim: Ed, yesterday I received your memo regarding
next year’s plan. I’ve never prepared a formal
plan, and frankly, I don’t even know where to
start.
Ed: Calm down, Kim. I apologize for forgetting
that this is your first go-around in the planning
process. What I am looking for is a plan for
attaining the objectives that we agreed upon
for your department last month. In other
words, the ABCs of how you plan to
accomplish each objective.
Kim: In other words, you want a written explanation
of just how I expect to accomplish each
objective. Just how detailed should this plan
be, and what format are you looking for?
Questions
1. How would you answer Kim’s questions if you
were Ed Jackson?
2. How would you go about preparing this plan if you were Kim Allred? (Suggest a framework for
Kim to follow.)
3. Do you think Kim’s initial reaction to the
planning process was unusual? Why or why
not?
Where is your 1st opinion?
To consider Roy's personal attributes and goals in relation to promotion into supervision, it's important to assess his current skills and strengths, as well as his aspirations and desired outcomes. Here's how you can approach understanding his abilities and potential as a supervisor:
1. Assess Roy's personal attributes:
- Communication skills: Evaluate Roy's ability to articulate ideas, actively listen, and convey information effectively. Strong communication skills are crucial for a supervisor to coordinate with team members, convey instructions clearly, and address conflicts.
- Leadership qualities: Determine if Roy possesses qualities like accountability, integrity, adaptability, and the ability to motivate and inspire others. An effective supervisor should guide and support their team while fostering a positive work environment.
- Problem-solving skills: Consider Roy's capability to analyze complex situations, think critically, and propose viable solutions. Supervisors often encounter challenges and need to make informed decisions to overcome obstacles efficiently.
- Time management and organization: Assess Roy's ability to prioritize tasks, manage deadlines, and keep things well-structured. Supervisors must oversee multiple responsibilities and ensure smooth workflow within their team.
- Emotional intelligence: Evaluate Roy's level of self-awareness, empathy, and ability to manage emotions effectively. As a supervisor, he should be able to handle conflicts sensitively, understand team dynamics, and provide support when needed.
2. Understand Roy's goals:
- Talk to Roy about his career aspirations and what he hopes to achieve in a supervisory position. Understanding his ambitions will provide insight into his motivation and commitment to taking on additional responsibilities.
- Encourage Roy to identify specific goals he wants to accomplish as a supervisor. These could range from improving team productivity and enhancing employee morale to developing his leadership skills or achieving specific business outcomes.
3. Evaluate Roy's potential as a supervisor:
- Consider how Roy's personal attributes align with the qualities required for effective leadership. Assess how his strengths can be leveraged in a supervisory role, and how his weaknesses can be developed through training or mentorship.
- Encourage Roy to participate in relevant training programs or workshops to enhance his skills in areas such as communication, leadership, conflict resolution, and decision-making.
By thoroughly assessing Roy's personal attributes, goals, and potential as a supervisor, you can provide him with guidance on how to apply his abilities effectively and work towards achieving his goals in a supervisory role.