Posted by Anonymous on Sunday, November 18, 2007 at 2:06pm.
The receptionist or nurse will almost always tell the person making the appointment what their cancellation policy is -- often 24 hours in advance. If the patient doesn't call to cancel AND doesn't keep the appointment, the patient can be charged a fee (since he/she wasted the doctor's time by not keeping the appointment). This is a contract between the patient and the doctor.
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