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August 23, 2014

Homework Help: Ethic

Posted by Mark on Thursday, September 20, 2007 at 6:44pm.

Business invest time to attract customers, but some customers are simply not worth having. So some business think that they should fire the customers they lose money on.

-Is it acceptable to fire customers who cost you money?
-Is it acceptable for the company to focus efforts on profitable customers or should they all be treated equally?
-What is the downside of finding which customers are profitable and discourage those that are not profitable.

I think that it is not ethical to only serve the profitable customers because I believe everybody should be treated equally. But at the business side, there's nothing wrong with wanting to make more profit. So I can't really decide how to answer those question.

I want some opinions from you guys on these three questions. Thanks.

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