Posted by dee on .
what kinds of unwanted reactions might you get from readers of your messages? What steps would you take to ensure that the purpose of your message (whether informative, negative, or persuasive ) is converyed to your readers?
I can think of several unwanted reactions. People might misunderstand you if your message isn't clear. They might be angry if your tone is hostile. They might not react at all if your message is too wordy or boring. They might laugh or disregard your message if it has errors.
Ms. Sue's responses are excellent!
Additionally, you might find more ideas here:
And on the flip side:
written communication -
what kind of unwanted reaction to avoid when trying to covince the business commitee to accept by business proposal