posted by mary .
Write a positive message to the supervisor of someone who went above and beyond the call of duty to help you.
Posted by bobpursley on Saturday, March 17, 2007 at 6:48pm in response to written communication.
We will be happy to critique your writing. Keep it short, to the point. Focus on what he did. The supervisor will make the decision if it was above the call of duty, or if it was necessary.
Please repost when you have your draft written, and someone here will give you feedback.
Although I agree that you need to focus on what the person did, that needs to be in terms of the specific situation and what would normally be expected. This should indicate why you believe the help was exceptional.
I hope this helps a little more. Thanks for asking.